HarperCollins and RR Donnelley Announce Intent to Enter Into Strategic Printing and Supply Chain Management Agreement
May 12, 2011The two companies have enjoyed a relationship for more than 20 years as RR Donnelley has printed the vast majority of HarperCollins and Zondervan titles. This agreement will expand the relationship to combine printing, fulfillment, and shipping services into a single workflow which will serve to increase the speed to market, reduce freight costs, and improve efficiencies in the distribution process.
"In light of the shifting publishing landscape, we determined that it made the most business sense to move our new release fulfillment from several disparate warehouses to one central location tied closely to our printing," said Larry Nevins, EVP of Operations and Technology for HarperCollins Publishers. "RR Donnelley has long been a trusted and valued partner of ours, and this integrated solution will bring significant efficiencies to the supply chain process."
HarperCollins and Zondervan will continue to handle credit, collection and customer service internally for its businesses and reorders will continue to be shipped from their Scranton, PA Distribution Center.
Later this year, RR Donnelley will use the latest advances in digital printing to provide Global POD services to HarperCollins Publishers, enabling most titles to be produced anywhere HarperCollins holds the publishing rights. Most HarperCollins books will be available in each territory in any format (print or digital) in a matter of minutes.
"As a global English-language publisher, our supply chain must meet the needs of our customers everywhere to provide our authors with the broadest possible reach for their work, regardless of physical location," said Brian Murray, President and CEO of HarperCollins Publishers. "Our vision is to have the entire HarperCollins book catalog available for customers in all major territories and ready for delivery in minutes. This agreement with RR Donnelley provides new capabilities which will allow us to achieve this goal. In the U.S., time and money are saved by co-locating printing and fulfillment for fast moving titles. In the UK and Australia, POD technology will enable us to competitively offer the entire HarperCollins catalog to customers without expensive freight costs and long lead times."



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