22 Tips for Healthier Offshore Manufacturing Relationships
In-depth, expert advice, from deciding whether
a broker or factory-direct relationship is right for you
to communicating effectively with your partners and avoiding hijacked content.
December 2007
By Matt Steinmetz
When the Evangelical Christian Publishers Association (ECPA) hosted its annual Publishing University conference in Chicago in early November, publishers, printers and vendors who attended the “Offshoring” session were provided with tips, advice and a few fair warnings about partnering with offshore manufacturers. Jennifer Butenschoen, director of production at Harvest House Publishers, which publishes Bibles, self-help titles and gift books, presented a 90-minute crash course on the topic, during which she offered tips that Book Business readers should find useful in evaluating their own offshore manufacturing strategy.
More than 100 million Harvest House books have been sold worldwide since the company’s conception in 1974. Now publishing more than 160 titles per year, Harvest House books are sold in 75 languages. Butenschoen joined the company a dozen years ago and has extensive experience in cultivating long-term, successful relationships with foreign manufacturers. Her presentation explored a number of offshore manufacturing considerations, including how to decide what products should be produced where, evaluating whether to use a broker or work factory-direct, effective communication strategies and the dangers of hijacked content.
Deciding Which Products to Produce Where
1. Be informed about the printer’s equipment and its fit with your needs. When evaluating a potential offshore partner, make sure the printer not only possesses the equipment your project will need, but also is adept at using that type of equipment. Plenty of printers are capable of producing a wide variety of projects, but be sure to request samples to ensure that their craftsmanship with that type of equipment is up to your standards.
2. Realize that, in most cases, you get what you pay for. If your quote seems too good to be true, it probably is. “There’s a difference between inexpensive and cheap,” says Butenschoen. To be sure you know the difference, request a variety of samples before awarding any work. Then, upon assigning the work, request that a dummy be made from your specified materials.
3. Don’t assume anything when it comes to quotes. Manufacturing, prep and proofs are usually quoted separately, so be clear that you require a quote that lists each charge separately.
4. Determine additional freight and customs costs. Be clear on your shipping/freight strategy. Your manufacturer can handle these logistics and pass the cost on to you, or you can employ a freight or customs broker. Whatever you decide, always be sure to require a breakdown of all fees.
For More Offshore Manufacturing Tips and Tactics …
Looking for more insights on offshore manufacturing? Don’t miss the 2008 Publishing Business Conference and Expo (March 10-12, 2008, in NYC)—the publishing industry’s annual must-attend event providing practical and strategic insights for publishing executives.
For more information on the conference, including the special double session that will examine today’s global sourcing market and provide practical insights into profitable offshore initiatives, visit PublishingBusiness.com.
More than 100 million Harvest House books have been sold worldwide since the company’s conception in 1974. Now publishing more than 160 titles per year, Harvest House books are sold in 75 languages. Butenschoen joined the company a dozen years ago and has extensive experience in cultivating long-term, successful relationships with foreign manufacturers. Her presentation explored a number of offshore manufacturing considerations, including how to decide what products should be produced where, evaluating whether to use a broker or work factory-direct, effective communication strategies and the dangers of hijacked content.
Deciding Which Products to Produce Where
1. Be informed about the printer’s equipment and its fit with your needs. When evaluating a potential offshore partner, make sure the printer not only possesses the equipment your project will need, but also is adept at using that type of equipment. Plenty of printers are capable of producing a wide variety of projects, but be sure to request samples to ensure that their craftsmanship with that type of equipment is up to your standards.
2. Realize that, in most cases, you get what you pay for. If your quote seems too good to be true, it probably is. “There’s a difference between inexpensive and cheap,” says Butenschoen. To be sure you know the difference, request a variety of samples before awarding any work. Then, upon assigning the work, request that a dummy be made from your specified materials.
3. Don’t assume anything when it comes to quotes. Manufacturing, prep and proofs are usually quoted separately, so be clear that you require a quote that lists each charge separately.
4. Determine additional freight and customs costs. Be clear on your shipping/freight strategy. Your manufacturer can handle these logistics and pass the cost on to you, or you can employ a freight or customs broker. Whatever you decide, always be sure to require a breakdown of all fees.
For More Offshore Manufacturing Tips and Tactics …
Looking for more insights on offshore manufacturing? Don’t miss the 2008 Publishing Business Conference and Expo (March 10-12, 2008, in NYC)—the publishing industry’s annual must-attend event providing practical and strategic insights for publishing executives.
For more information on the conference, including the special double session that will examine today’s global sourcing market and provide practical insights into profitable offshore initiatives, visit PublishingBusiness.com.
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