Are You Ready for the Future
What kinds of changes have you implemented to prepare for the years ahead?
Pesce: As we continue to meet the needs of the global marketplace, our role as content provider is evolving. The demand for academic, professional and general interest information in digital form remains on the upswing, together with wide acceptance of the Internet as an effective channel for ordering products and services. Increasingly, we are making our content available on the Web and linked to a wide variety of sources available on the Web. Over the past five years, we have introduced more new business models than we had in the previous 193 years, in part because we are no longer limited by the physicality of books or journals. Our investments in technology are enabling us to make our must-have content available to our customers to use in their professional and personal lives with greater immediacy, utility and flexibility than ever before.