Two decades later, not only are consumers more discriminating, but ebook capabilities have grown increasingly complex, as have the types of content being made into ebooks. That ebooks allow significant personalization is just another complication that publishers need to reckon with. There are also the physical and technical constraints of the ebook reader—color vs. black and white, screen size and format, memory, and processing speed—all of which means that some aspects of a print book don't work well when it is converted to an ebook and need to be redesigned.
Mark Gross, president of Data Conversion Laboratory (DCL), is an authority on XML implementation and document conversion. Prior to joining DCL in 1981, Gross was with the consulting practice of Arthur Young & Co. He has a B.S. degree in Engineering from Columbia University and an MBA from New York University. He also has taught at the New York University Graduate School of Business, the New School, and Pace University. He is a frequent speaker on the topic of automated conversions to XML and SGML.