5. “Expect backtracking. Don’t expect your organization to move smoothly through the change-management process. Set aside time, effort and finances for backtracking in the duration of the changes.”
Source: Rick Brenner, Chaco Canyon Consulting, ChacoCanyon.com
6. “Allow for resistance. Many leaders believe that resistance indicates a refusal to change. However, it is quite the opposite. When an individual resists, it means they are now sensing the loss of the old status quo and beginning to acknowledge the emergence of change. It is how people deal with that change that matters most.”
Source: Rick Brenner, Chaco Canyon Consulting, ChacoCanyon.com
7. “Use the 80/20 rule. Begin with changes that will take 20 percent of the effort to achieve 80 percent of the benefits.”
Source: Transformed.com
8. “[Realize that] there is no such thing as an isolated change. Employees and their leaders must realize that whatever changes are made will send ripples throughout the company. Changes must be able to connect to each other and will always affect another aspect of the company.”
Source: Transformed.com