A Correction: Paul Canetti's Time at Apple
Recently I met with Paul Canetti of MAZ and wrote about our conversation. Here, with apologies, is a correction to the bio of Canetti provided regarding his work at Apple:
"At first he was a trainer for video editing and audio engineering software. (Canetti is also a musician and sings in a band). He moved to customer experience at Apple in 2008, working on the unification of experience in both retail and telephone environments."