The Corner Office: How Hachette Book Group Measures Success
COO Beth Ford talks about the importance of having the proper metrics in place.
Facebook
Facebook
Twitter
Twitter
LinkedIn
LinkedIn
Email
Email
0 Comments
Comments
It’s a full plate of responsibilities—one Ford relishes, she says. She spoke with Book Business about her approach to improving HBG’s bottom line.
• How do you improve a process or a department?
Beth Ford: … There’s a couple of ways I’ve approached it. I try to partner with [HBG Chairman and CEO] David Young. [We ask,] “What are the ‘pain’ points? What should we focus on?” … One thing to [understand] is … what the CEO thinks.
0 Comments
View Comments
Peter Beisser
Author's page
Related Content
Comments