The Corner Office: How Hachette Book Group Measures Success
COO Beth Ford talks about the importance of having the proper metrics in place.
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• How do you measure improvements?
Ford: I’m a very big believer in keeping track and keeping score by measuring the baseline performance and making sure you have the right metrics in place. … At the moment, I have a very strong team that’s working with me to challenge their own thinking or just build on their own baseline, working together to make sure the metrics are in place. If we do that, I think we will be successful [with] the bottom line of the business.
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Peter Beisser
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