Gale’s SVP Paul Gazzolo Wants to Unlock the Publisher’s Information Vault
What services emerged from these kinds of insights?
For example, we learned that in towns where unemployment is higher, foot traffic to the library becomes larger and the library really becomes not only a place to look for a job but also a place where skills are being built. Realizing this, we partnered with Career Online High School, an accredited program that helps users earn their high school degree, and brought it into the libraries. Now patrons can get their high school diploma using the library. It's really broadening the mission of the library that makes it integral to the community.
What does the future hold for academic and reference publishing?
With a few weeks on the job it's hard for me to predict where this is all heading. Having had a chance to talk to leaders and heads of academic institutions, I think the future is definitely bright. I think that future is going to take many forms. To say that it's going to be in absolutely one direction or another would limit it. We are going to see this unfold organically. We'll see libraries much more in tune to the unique needs of their patrons, or faculty of the institutions of which they're a part. I think there will be much more entrepreneurship and much more technological savvy. If you combine the understanding of your customers' unique needs, entrepreneurship, and technical savvy, you are going to get things that I can't even begin to describe but are very, very cool. I can't wait to be a part of it and have Gale be a part of it.