'Giving It Away': When Free E-books Work and When They Don't
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Overall, Balis said, "When we explore free offerings at Wiley, we have to do so in light of our profit," he said. The company has found that "free does not cannibalize paid; free does not dilute brand; and free has some purpose," whether for marketing, public relations, or to upsell or generate traffic and/or sales/revenue on Web sites. (Wiley's online business model is a bit different than most publishers, however, as revenue from Wiley's Web sites is based on advertising, not book sales, said Balis.)
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Noelle Skodzinski
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