Supply Chain Management
Improving communication as your books move from manufacturing through to the customers’ hands can make a big difference in your bottom line.
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“We make [manufacturers] live up to our standards,” says Joe Steffney, vice president of North American distribution. Each supplier must conform to an order-tracking system; books come in as finished products based on Thomson’s specs and are standardized in the way they are packaged.
The Book Industry Study Group (BISG) believes the entire industry would benefit from this type of standardization. The association is working to eliminate the practice of dual identification (EAN and UPC) on books and improve communication between manufacturers, publishers and retailers by developing universal ship notices and carton labels. The group also would improve the quality of warehouse performance through annual benchmarking.
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James Sturdivant
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