Special Report: Printers' Outlook: Not Your Father's (or Mother's) Book Manufacturers
5 printers tell all about their "evolution" amid the "revolution"
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Beisser: Have you made significant changes to increase your value to publishers or to address trends you are seeing?
Spall: Once we get beyond some of the trends, I point to the one-stop shop. Having one customer service representative and one invoice process is one trend. The ability to do offset-first print, and do that short-run, and drop that into a POD. That combination of offset and digital to produce a book from initial printing to subsequent reprints. E‑books, to a certain extent, are starting to grow. I think those classic expectations will always be in demand, so we're not taking our eye off the ball. Make a great-looking book and make it fast. I think that that demand has gotten more aggressive in the last few years.
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Peter Beisser
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