Business Strategy: How to Evaluate New Software Systems for Your Organization
Part II of a special two-part series.
By
Thomas Woll
and Linda Garfinkel
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This phase has three primary goals:
1. To determine what kind of information can and cannot easily be extracted from the system(s). For instance, what were our total sales to Amazon for 2007 by month and by product channel?
2. To determine why information is hard to obtain. Is it a technical issue or perhaps inadequate IT staff training? You may find, for example, many issues are a product of servers or files that do not/cannot communicate with each other.
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Thomas Woll
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