Business Strategy: How to Evaluate New Software Systems for Your Organization
Part II of a special two-part series.
By
Thomas Woll
and Linda Garfinkel
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3. To determine which processes (automated and manual) work and will work going forward. It is possible that, even with explanation, current processes are hard to follow and will need to be re-engineered. It is also possible that they may, in their simplicity, easily provide a manual road map to automation.
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Thomas Woll
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