Business Strategy: How to Evaluate New Software Systems for Your Organization
Keep an Open Mind
Given the key decisions involved in determining whether your company needs a new software system, it is wise to ensure that everyone involved in the process understands that the transition to a new system will be a long-term project that demands significant monetary and human resources.
It also demands the understanding from users that the new system will be different from the old—that the way people do things today may differ from the way they will be done in the future. Such understanding is not easy to achieve, but it is essential. Management must think broadly and be open to change, while at the same time encouraging their user community to do the same.
What works today may not be the best way to approach problems nor is it a basis for selecting new business applications. The future demands innovation, not replication. And innovation demands an open mind—and perhaps a new software system.
Thomas Woll is president of Cross River Publishing Consultants Inc. (PubConsultants.com). Linda Garfinkel is president of Media Consulting Services.