Q&A with Edwards Brothers Malloy CEO John Edwards

A printer had to become a different kind of company, managing the shrinking or stable market. Inventory became a really important part of everyone's discussion. When people ask me "What do you do?" I no longer say, "I'm a printer." I say, "I'm a supply chain partner." It's more about making inventory tighter, responding quicker, and understanding distribution, which I never knew about 20 years ago, to be honest. I would say that from the printer side the industry has changed dramatically.