Show Notes: Reporting from the RSuite User Conference

There’s plenty of great information here today. Here are a few takeaways:

In Lisa Bos’ talk on metadata, she used the example of Oxford University Press, whose Oxford Index provides customers tools to drill deep for the content they’re seeking. She noted that OUP captures “twenties of items of metadata for each product,” clarifying that by product she didn’t mean books, but chapters of books. The richer your metadata, the more opportunities there are for your customers to find your products.