Webcom Recognized Again by Microsoft
One of the world’s leading book manufacturers has been recognized by Microsoft for being among the cream of the crop of companies world-wide using its business products to streamline workflow.
Microsoft recently recognized Webcom Limited for the increased efficiency the Tornoto-based book manufacturer has found by integrating the Redmond, Wash. computer technology corporation’s business management system for print and online production of books, catalogs and directories.
The 31-year-old independently-owned Canadian book manufacturer, which specializes in custom orders and e-printing technologies, produces nearly 30 million books annually.
A recent case study and a less technical business-impact article were posted on Microsoft’s global Web site to summarize Webcom Limited’s accomplishments. The article also acknowledges the company as one that personifies Microsoft’s new “People-Ready Business” campaign.
Since Webcom replaced its aging AS/400 DB2 system and 17 other computer systems and switched over fully to Microsoft’s Enterprise Resource Planning (ERP) system about a year ago, the company improved workflow by 33 percent and improved tracking projects by 25 percent.
Webcom Limited was first recognized by Microsoft Canada Co. in 2005 as a “Hero of Innovation.”
“There is no question the recognition received from Microsoft is an enormous compliment,” says Mark Delvecchio, Webcom’s IT and ERP business manager. “But what really matters is how it translates into better service for our customers.”
According to Webcom Limited, sales representatives are able to generate quotes in minutes instead of days and added efficiencies throughout the business have helped give Webcom Limited a competitive edge in tackling current market pressures to reduce prices and absorb costs.
Delvecchio was also invited by Microsoft to to provide a first-hand account as a guest panelist at March’s Convergence 2006 conference in Dallas.