Your Staff, Not Technology, Will Set Your Company Apart
Most of us have worked with both good and bad staff throughout our careers. Some are bang-your-head-against-the-wall awful. I remember one associate editor I had who was invariably late with his articles. The really bad part was that he didn’t give a hoot that it would impact the magazine, the readers or even other staff members. One time when I asked him, “Do you have your article?” he simply said, “Nope.” When I reminded him that it was past the deadline, he raised his hands and shoulders in a shrug. (Needless to say, we mutually agreed that the job was not for him.) Another assistant I had would get angry and burst into tears if anyone criticized her work—and this was almost a daily routine, not at an annual performance review. And then there was the alcoholic senior editor who fell asleep at her desk so soundly that another executive called her from the fax machine to make sure she was still alive.