Flatirons Solutions

Content Be Nimble, Content Be Quick
August 1, 2006

Patti Ward is the director of product management for Wolters Kluwer Health, a $900 million division of international publisher Wolters Kluwer. She joined the company in 1996 as a production assistant, but new responsibilities found her re-engineering business processes for the past five years. “We were no longer responsible for putting ink on paper, and paper in the mail. As the industry demands have shifted, so have our production technologies,” Ward explains. As has been the case with most publishers, the impact of digital media has been profound for Wolters Kluwer Health (www.WKHealth.com), which serves professionals and students in medicine, nursing, allied health,