In the ever-changing world of multimedia and shoppers who expect things at the click of the mouse, e-commerce solutions are in high demand. “These days it’s so important to give your Web customers a great experience,” says Jim Morse, president of Morse Data Corp. To do so, it is important to select solutions that fit your company size, scope, staff and budget. The following advice from several e-commerce solution providers can help guide you through the process of deciding which product works best for your company. “A publisher should analyze the cost of not only the development of a solution, but the manpower
Morse Data Corp.
Last year, retail e-commerce totaled $88 billion, or 2.4 percent of total U.S. retail sales, according to the U.S. Department of Commerce. In the first quarter of this year, U.S. retail e-sales hit $25 billion—2.7 percent of total retail sales for the quarter ($906 billion). And based on the average annual growth rate (in the mid 20-percent range) of the last few years, 2006’s year-end e-commerce totals are likely to top $110 billion. Book publishers in almost every market have launched e-commerce sites to tap the growing potential in e-sales. Major publishers such as Scholastic (ShopScholastic.com), Random House (RandomHouse.com), McGraw-Hill (Books.McGraw-Hill.com), Penguin Group