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In the ever-changing world of multimedia and shoppers who expect things at the click of the mouse, e-commerce solutions are in high demand. “These days it’s so important to give your Web customers a great experience,” says Jim Morse, president of Morse Data Corp. To do so, it is important to select solutions that fit your company size, scope, staff and budget. The following advice from several e-commerce solution providers can help guide you through the process of deciding which product works best for your company. “A publisher should analyze the cost of not only the development of a solution, but the manpower

If there’s ever a good time to talk about the state of book distribution, this would be it. Right now, everyone is abuzz about changes occurring within the system thanks in part to the July release of Chris Anderson’s “The Long Tail: Why the Future of Business is Selling Less of More.” Anderson, editor of Wired magazine, declares the demise of common culture and cites occurrences called “long-tailed distributions,” or distributions to a greater number of smaller markets, rather than one, big mass market. According to Anderson, this helps distributors since they are no longer cut off by bottlenecks of distribution, such as limited

Last year, retail e-commerce totaled $88 billion, or 2.4 percent of total U.S. retail sales, according to the U.S. Department of Commerce. In the first quarter of this year, U.S. retail e-sales hit $25 billion—2.7 percent of total retail sales for the quarter ($906 billion). And based on the average annual growth rate (in the mid 20-percent range) of the last few years, 2006’s year-end e-commerce totals are likely to top $110 billion. Book publishers in almost every market have launched e-commerce sites to tap the growing potential in e-sales. Major publishers such as Scholastic (ShopScholastic.com), Random House (RandomHouse.com), McGraw-Hill (Books.McGraw-Hill.com), Penguin Group

Len Kain, vice president of marketing, Dogfriendly.com, knows firsthand how much of a gamble fulfillment can be in the book business. While he’s figured out a system for just the right level of inventory, he concedes it can be a roll of the dice. As a small publisher, he’s learned to play the game of fulfillment and returns to his best advantage—to reduce losses and increase gains. For him, as for larger publishers and also distributors, developing efficient warehouse fulfillment and return procedures can involve a healthy run of trial and error. So what is working and what isn’t? Book Business interviewed two

Not even a George Clooney sighting could disrupt the 2006 Book Business Conference and Expo, which took place March 20-22 at the Hilton New York. The celebrity was filming his latest picture just feet away from the conference’s registration area and—predictably—attracted all sorts of ogling from attendees and passers-by, but it was the conference and expo that were the stars of the week. Much like the industry it serves, the conference found itself in an unprecedented state of evolution when it kicked off on Monday, March 20. In its 10th year and amid revolutionary changes in the world of book publishing, this year’s conference