Hazelden Publishing and Educational Services is the world's largest publisher of products focusing on addiction, recovery and prevention. Hazelden books, video and audio programs, direct mail, catalogs and other products are sold in 32 countries - at a high rate of warehouse orders a day. With an output of this magnitude, the non-profit knew it had to upgrade its workflow management system. Hazelden had been working with two prepress vendors and a piecemeal workflow that had evolved over the years. First, each prepress vendor stored Hazelden's hi-resolution images separately in different systems, which caused duplication, versioning problems and retrieval issues. Files were not logically named

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