HarperCollins’ New Audiobook App is Hobbled by its Broken Website

When HarperCollins launched an ebookstore on its website last year, it was (and still is) such a mess that the majority of its customers aren't readers but industry insiders checking out the competition.

The search is broken, the genre/category pages throw errors, and the store won't actually sell me ebooks. The many issues with HC's bookstore explains why I was surprised to learn that HarperCollins had expanded its direct sales effort with a new audiobook app.