Dump That Paperwork
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Publisher's case study
Microsoft Press, a publishing division of the software giant, works with Malloy and other printers, continually improving electronic data-sharing. In the past, Microsoft put DTP files on CDs and overnighted them to vendors, said Kevin Coomes, who supervises preflighting and provides technical support to vendors and in-house compositors. Although the company still sends hard copy to printers, it no longer burns CDs. Now files are delivered electronically using FTP, e-mail and a secure Web site called Mercury Vault. Microsoft Press, Coomes reported, also puts purchase orders in a PDF format and sends them directly to the customer service representatives.
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