Digital Directions: Tiers Without Fears
Why you should pay attention to technology layers.
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Vendor evaluation. Many organizations have recognized that a digital publishing platform will involve several technologies and services providers. The three-tier model is useful in evaluating vendors, by mapping their offerings against the layers of the cake. Note that a vendor may well provide multiple layers of the cake. However, if the vendor does not adhere to the practice of modularity of layers—if you can't replace one layer at a time—then your ability to evolve your platform is significantly compromised: You are going to be stuck with that one vendor.
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Andrew Brenneman
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