A Supply Chain That Runs Itself
Do these steps resemble how a job moves through your shop? Now, take a look at what process automation can do to streamline this workflow.
In an automated workflow:
1. The publisher fills in a job ticket and a P.O. as before, but now the system automatically creates an electronic job envelope. All the necessary files for the job are placed into this envelope.
2. Prior to the publisher's job submission to ABC Prepress, the file is automatically preflighted. If the preflight fails, the file
won't leave the publisher's desktop until errors are fixed.
3. If the job passes, the electronic envelope moves into ABC's tracking system, where the metadata from the publisher's digital job ticket and the P.O. is used to automatically populate the fields of ABC's job ticket.
4. The system then routes the job to a designated location in the work-in-process database and informs the CSR that the job has arrived. All this happens without any intervention by ABC's production specialists.
5. Next, the system notifies ABC's production manager, who then assigns the job to an operator. This person knows where to find the job because the system placed it exactly where it should be.
6. The system routes the job from process to process and automatically calculates the amount of time the operator spends in each area.
7. Once the job is completed and the final files are shipped to their destination, the job envelope moves into the billing department. Because of the automated methods of tracking, there is minimal CSR involvement. The estimate and job costs can be electronically reconciled to create the invoice.
The value of these processes to the publisher is:
• Information is only entered once.
• Jobs run through without errors.
• Schedules are maintained.
• Information about which files have been sent and retrieved is available.