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Pew's eBook Study | Faculty, Student Attitudes Toward Textbooks | BISG: Move from Data-Rich to Insight-Rich
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1. Transform Data Into Insight: Information is worthless unless you can make good decisions based on it. Know what your data means.
2. You Need a Single Version of the Truth: Keep reporting consistent. Clients who get conflicting numbers are unhappy clients.
3. Manage by Exception: Fire off alerts when there's a problem or an opportunity to capitalize. If you spit out datasets all the time, you can't tell employees what to focus on and they'll end up work on something they shouldn't be working on.
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- Companies:
- Bowker
- The Book Industry Study Group
- People:
- Alexander Schwartz
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