Solutions Showcase: Fulfilling Your Core Competencies
Though BookMasters’ roots are in offset printing and book binding, the Ashland, Ohio-based company also has offered fulfillment services (for both its print and nonprint customers) for more than two decades.
“In the mid ’80s, we started our fulfillment operations, which started out as most book printers start, with a focus on pick, pack and ship services,” Wurster recalls. “Very quickly, we began to develop more of a full-service program—meaning we’d take over customer service and accounts receivable functions for the publisher. With a full-service approach, we are able to take and process orders directly from our publishers’ customers, the book buyers, who could be from institutions, retailers or wholesalers. And for publishers who’d like us to deal directly with consumers, we also host AtlasBooks.com, our online store that’s backed by a 24/7 callcenter.”
- Companies:
- Aero Fulfillment Services
- Amazon.com
- Berkshire Information Systems Inc.
- BookMasters Inc.
- Books Intl. Inc.
- Fairrington Transportation Corp.
- Fulfillment America Inc.
- Johns Hopkins University Press
- Karol Media
- New Territories Inc.
- Oracle
- The Associated Press
- The Maple-Vail Book Manufacturing Group
- Ware-Pak Inc.
- World Book