How HarperCollins's Chief Digital Officer Uses Big Data To Make Publishing More Profitable

Having worked at EMI records for over a decade, Chantal Restivo-Alessi knows what it's like to have the digitization of media cannibalize your industry. "I went through the digital revolution early on with music," the HarperCollins's Chief Digital Officer told Fast Company.

The music establishment made mistakes, she admits. "In the early days, it was a lot of resistance in participating in the new business models," she added.