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As a result, the cycle time dropped from as much as eight days to one hour, at a price reduction of approximately 15 percent per page. Hazelden also reduced its internal manufacturing costs and increased its production capacity by 30 percent.
Warehousing and fulfillment
A few years ago, Hazelden made a request for proposal for outsourcing of its publication warehousing and fulfillment. Having used Banta as its prepress and printing vendor for soft cover books and catalogs for 13 years, Hazelden included the printer in the request-for-quote process.
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