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Joe Romano
Director of Book Production
Book-of-the-Month Club
"We need to satisfy customer needs as quickly as possible, but we try to keep inventory as low as possible. We've been in this mode for a few years now," says Joe Romano, Director of Book Production at Book-of-the-Month Club.
He has observed the book and component printers he deals with--which include Donnelley, Quebecor, Maple-Vail, Phoenix and Coral--continually becoming more responsive to his company's goals over the past three years. Yes, he says, new equipment and better administrative processes have been a part of it, but what he's noticed most, he says, is a shift in printers' attitudes. "It's more of a mindset," remarks Romano.
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