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Brian Howard
To that end, Bos suggested that a CMS should enable a publisher's staff to search for content in the same ways that customers might, noting that lots of publishers' employees use their own websites — and not their CMS — to find their content. Empowering your employees with a CMS that they can search the way a customer would will help them think like a customer when enriching metadata.
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%0D%0AThe%20morning%20sessions,%20delivered%20to%20a%20packed%20house%20at%20the%20Cira%20Center’s%20Hub%20(just%20upstairs%20from%20the%20fantastic%20Jose%20Garces%20restaurant%20J.G.%20Domestic)%20have%20included%20a%20case%20study%20from%20Elsevier%20Health%20Science%20on%20“Managing%20Book%20and%20Journal%20Content%20with%20RSuite%20CMS%20to%20achieve%20an%20E-First%20Workflow”;%20a%20presentation%20from%20RSI’s%20metadata%20guru%20Lisa%20Bos%20titled%20“Search%20as%20the%20Center%20of%20the%20Customer%20Experience%3A%20How%20Metadata%20Management%20is%20the%20Key%20Component%20of%20Findability”;%20and%20a%20panel%20featuring%20SPi%20Global’s%20VP%20Solutions%20Architect%20John%20Prabhu,%20Merion%20Matters’%20CIO%20Khader%20Mohammed%20and%20the%20American%20Institute%20of%20Physics’%20CIO,%20Publishing,%20Evan%20Owens.%0D%0A%0D%0Ahttps%3A%2F%2Fwww.bookbusinessmag.com%2Farticle%2Fshow-notes-reporting-rsuite-user-conference%2F" target="_blank" class="email" data-post-id="3027" type="icon_link"> Email Email 0 Comments Comments