Working Toward the Point of No Returns: Chelsea Green Publisher and President Margo Baldwin on the company's Green Partners program.
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… I don’t think [retailers] would do it [without the incentives]. … I do think there’s a strong commitment from the book-sellers, but they wouldn’t do it without the discounts. You have to marry the two things together. They’re having a hard time surviving, too. … It takes time, energy and money to send books back. If the industry ever looked at that, they’d see the economic benefits [of a no-returns policy].
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- Companies:
- Amazon.com
- Green Press Initiative
Peter Beisser
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