Barnes & Noble.com Ranked No. 1 in E-Commerce Customer Satisfaction, According to Survey
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www.BN.com<%2Fa>)%20received%20the%20No.%201%20rating%20in%20customer%20satisfaction%20in%20the%20entire%20e-commerce%20category%20of%20200%20companies,%20according%20to%20the%20American%20Customer%20Satisfaction%20Index%20(ACSI).%20The%20rankings%20were%20released%20by%20the%20University%20of%20Michigan%20and%20its%20partner%20ForeSee%20Results. %20This%20is%20the%20third%20consecutive%20year%20that%20BN.com%20has%20received%20the%20top%20rankings%20for%20customer%20satisfaction%20in%20this%20annual%20survey%20of%20more%20than%2065,000%20consumers%20nationwide.%20“Providing%20our%20customers%20with%20the%20highest%20quality%20service%20in%20all%20aspects%20of%20their%20interactions%20with%20us%20is%20the%20No.%201%20priority%20at%20Barnes%20%26%0D%0A%0D%0Ahttps%3A%2F%2Fwww.bookbusinessmag.com%2Farticle%2Fbarnes-andamp-noblecom-ranked-no-1-e-commerce-customer-satisfaction-according-survey-48427%2F" target="_blank" class="email" data-post-id="4703" type="icon_link">
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“Providing our customers with the highest quality service in all aspects of their interactions with us is the No. 1 priority at Barnes & Noble.com. We are delighted to receive the top ranking in the survey, thank our customers for this recognition, and look forward to continuing to provide the highest level of service of any e-commerce company,” said Marie Toulantis, CEO of Barnes & Noble.com.
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- People:
- Barnes
- Marie Toulantis
- Places:
- United States
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