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Making friends along the way
Rich Dunn, vice president and general manager of Quebecor World Dubuque and major print supplier to McGraw-Hill, has worked closely with Horch for the past two years. He offers glowing praise for the vendor liaison program, and Horch: "[Cheryl's] efforts in bringing all composition houses and printers together for the vendor summit has been a major tool to accomplish the standardization objective. I can truly say that this approach has clearly made McGraw-Hill a leader in the industry in simplifying the process of file submission to printers. Rarely do we have to ask for revised files. The simplicity has led to reduced cycle time and reduced costs through the entirety of the supply chain."
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