How to Deal with Problems at Your Printer
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For example, don't press the printer to reprint the cover of a book unless you're willing to absorb the cost, because it might turn out that your organization caused the errors.
If you open the negotiations by demanding a reprint, it can be embarrassing at best if it's later discovered that a bug in your files was missed during proofing. If you adopt a strong position before all the facts are in, it can damage your professional relationship.
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