I Can See for Miles
Ideals Publications gains real-time visibility of its inventory and immediate restocking of returns.
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“… Whereas, in the past, that may have taken anywhere from two days to a week [to sort out returns and record the data], now we’re doing it in two seconds to five minutes.”
Jones says, “Since it processes returns a lot quicker, we’re able to access that stock and send it back out.”
“Eighty-five percent of returns are processed [including receiving, assessing the condition, remarking and reshelving] the same day, which … really helps us because then we have the product back on the shelves so that we can complete the orders,” says Shay.
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Noelle Skodzinski
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