Cover Story: What's F.A. Davis Doing Right?
The publisher's "rich" benefits, openness, "book tosses" and block parties helped it get a thumbs-up from its employees.
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A sign of the comfort employees feel engaging with management is seen in the response rate to frequent internal surveys requesting opinions and feedback—upward of 75 percent to 80 percent, Spraggins says. An open, informal office environment also contributes to employees’ sense that their opinions matter. (“My door is open to everybody,” Craven says.) At the same time, efforts to ensure an open line from management to staff are built into a monthly system of manager’s meetings where budget outlooks are shared with department heads.
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James Sturdivant
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