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9. Train your people.
Inventory management is a complex and frequently thankless job, and when the situation takes a turn for the worse, the inventory manager is often the first (and only) one called on the carpet. Inventory management is a team effort; it takes cooperation and active participation by acquisitions, sales, marketing, distribution and production, and each function plays an important role in the process. Train your people. Make sure they understand the role they each play and how their actions contribute to the larger objective. Include inventory performance metrics in the goals and objectives.
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David Hetherington
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