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11. Love your inventory manager.
A good inventory manager is a gift from the gods, so despite the fact that this may not be the most glamorous job in the organization, if you've got a good one, make sure they feel the love. Recognize that mistakes, even by the best inventory manager, are inevitable, and make sure there's some recognition for a job well done. Inventory management is likely to become more complex in the years ahead, and every dollar freed up from inventory is a dollar that can be invested elsewhere. BB
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David Hetherington
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