Communications Works for Those Who Work At It
A publisher’s Take on overcoming poor communication with your printer.
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Just as communication is a two-way street, it should be anticipated your contact at the print company will keep you informed of any problems or possible delays as soon as they occur. We would prefer they admit to a lack of knowledge about a new program, for instance, rather than use delaying tactics while they train their staff on its use.
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Jody Grant-gray
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