The Corner Office: Publishing Outside the Box
Harlequin Publisher and CEO Donna Hayes on how innovation is ingrained in her company’s DNA.
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● In recent years, what innovation did you champion that made a significant difference in your business?
Hayes: I think there’s a lot of them. There are probably a couple of them I would highlight. One was our launch of our business in India [in February]. I think it will be enormous to our future. … I think that [with] the growth in India, it’s very important for us to be there. We adapted to the differences in culture and local customs. Geographic expansion of our brand is what we look at all the time. We really want to be everywhere in the world that women would like to read our stories.
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