Business Strategy: How to Evaluate New Software Systems for Your Organization
Part I of a special two-part series.
By
Thomas Woll
and Linda Garfinkel
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Therefore, if management can see the need for change, it will be easier to get its buy-in. Management commitment is key to any software evaluation effort.
• End-Users: They know what works and what doesn’t. The staff who actually use the technology can provide a wealth of information about how effective—or ineffective—it is, and whether or not upgrades or new systems are needed. Many managers don’t have the technical IT knowledge, or day-to-day practical interaction with core operating software, to determine if it is working well or not. Speak in-depth to your staff members on the front lines. They may tell you what you don’t want to hear, but the truth will be essential in making improvements.
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- Companies:
- Cross River Publishing Consultants
- People:
- Linda Garfinkel
- Thomas Woll
Thomas Woll
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Linda Garfinkel
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