Reach for the Top
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"If you're looking at sales, it's pretty much flat year over year," says Ed Lane, president of R.R. Donnelley's book publishing services business. "While we would have loved to have higher revenues, we're satisfied with our growth and value-added revenue year over year."
Lane credits strong customer relationships in education and trade book markets for helping the company maintain its sales levels. "We're winning in the marketplace by focusing on customers' needs," Lane says. "In doing so, we provide superior value."
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