E-commerce-Solution Shopping Made Easy
10 questions to ask and 4 tips to help you evaluate a product … Plus, a list of today’s solutions that serve the book market.
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3. In the case of a hosted e-commerce solution, questions must be asked about server infrastructure, security and uptime. Are technicians available 24/7 for emergencies? How much downtime do they experience each year? What type of redundancy is in place for power?
4. Consider the vendor’s background and innovativeness. How does the product help manage such online channels as Amazon or eBay? Does the solution offer variable fields such as title, author, publisher, edition, illustrator or other user-defined fields? Likewise, does the vendor offer club management or “of the month” type features? How about upsell or cross-sell recommendations (e.g., people who purchases this item also purchase x)?
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- Companies:
- Amazon.com
- Burke Publications
- CyberWolf Inc.
- Datasystem Solutions Inc.
- Digital River
- Dow Jones & Co. Inc.
- Dydacomp
- EMeta
- Fast
- Forbes
- Global Turnkey Solutions
- GoEmerchant
- Gulf Publishing Co.
- International Business Systems
- IPub
- Klopotek
- Klopotek International North America
- M.E. Sharpe
- Martha Stewart Living Omnimedia
- Morse Data Corp.
- NYU Press
- Overdrive Inc.
- P.E.T.A.
- Penguin Group (USA)
- Presbyterian Publishing
- PubEasy
- RR Bowker
- Scholastic Inc.
- The Media Services Group Ltd.
- Trilogy Enterprise Systems
- Vista International
- Yankee Publishing
- People:
- Forbes
- Judy Lee
- Robert Coon
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