The Corner Office: How Hachette Book Group Measures Success
COO Beth Ford talks about the importance of having the proper metrics in place.
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• What is your main focus for your second year with the company?
Ford: The past year was just to understand what is working well, what we can improve upon, and just developing the metrics and focusing on the employees to make sure we have the right platforms in place with our appraisal and training and communication that will [continue to] make this a … phenomenal place to work. … We have a really talented group here.
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Peter Beisser
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