Business Strategy: How to Evaluate New Software Systems for Your Organization
Part II of a special two-part series.
By
Thomas Woll
and Linda Garfinkel
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• Does the software meet your needs and provide the functionality you want? Is it compatible with your current systems, or will you have to replace them?
• Is the prospective vendor responsive and does he ask about your business rather than tell you about his? How is the vendor’s follow-up?
• What support is offered? How long does it take to get to your request?
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Thomas Woll
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