Business Strategy: How to Evaluate New Software Systems for Your Organization
Part II of a special two-part series.
By
Thomas Woll
and Linda Garfinkel
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It also demands the understanding from users that the new system will be different from the old—that the way people do things today may differ from the way they will be done in the future. Such understanding is not easy to achieve, but it is essential. Management must think broadly and be open to change, while at the same time encouraging their user community to do the same.
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Thomas Woll
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