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Ellen Harvey
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the%20Top%2020%20Book%20Manufacturers<%2Fa>,%20a%20ranking%20that%20lists%20the%20largest%20book%20manufacturers%20in%20the%20U.S.%20and%20Canada%20by%20revenue.%20To%20accompany%20that%20ranking,%20we interviewed%20top%20printing%20executives<%2Fa>to%20find%20out%20how%20the%20printing%20industry%20has%20changed%20and%20the%20issues%20they%20think%20publishers%20should%20be%20most%20mindful%20of%20in%20the%20future.%20Printing%20experts%20shared%20insights%20on%20digital%20printing,%20minimizing%20supply%20chain%20costs,%20and%20integrating%20publisher%20and%20printer%20systems.%20The%20Q%26As%20we%20published%20in%20the%20December%20issue%20were%20just%20snapshots,%20but%20following%20you'll%20find%20the%20full-length%20interview%20with%20Jim%20Fetherston,%20president%20and%20CEO%20of%20Worzalla%0D%0A%0D%0Ahttps%3A%2F%2Fwww.bookbusinessmag.com%2Farticle%2Fqanda-worzalla-president-ceo-jim-fetherston%2F" target="_blank" class="email" data-post-id="2005" type="icon_link">
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How are you working with publishers to help them save money, increase efficiencies, and drive revenue?
A major focus for us in the future will be toward providing an easier process for ordering reprints as well as new titles. Using electronic interfaces to facilitate an enhanced customer experience will provide solid value, but the key to doing it successfully will be to maintain traditional levels quality and attention to detail.
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Ellen Harvey
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Ellen Harvey is a freelance writer and editor who covers the latest technologies and strategies reshaping the publishing landscape. She previously served as the Senior Editor at Publishing Executive and Book Business.
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