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E-mail allows you to communicate with many suppliers, editors, artists, etc. in a faster format. You can have a written record if you want, because you can print it out. It's more immediate.
The down side is if you are out of the office, you need to have the system sending messages back saying, "I'm not in so don't expect me to pick it up." But lately even when I travel in Asia I bring a small laptop and can pick up my e-mail messages.
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